Privacy Policy
Your privacy matters to us at Clear Path Studio
Information We Collect
When you contact us for corporate flower arrangements or gift services, we gather information you choose to share. This may include your name, company name, email, phone, delivery addresses, and detailed requirements for your floral needs. Payment details are collected when placing orders, but are securely handled by our payment partners.
For corporate clients, additional business data may be collected, like company registration information, preferred delivery timelines, and budget parameters to tailor the service to your business.
Automatically gathered data includes technical details such as IP address, browser type, device info, and site navigation patterns, used to enhance site performance and understand how clients discover our services.
How We Use Your Information
We mainly use your data to complete flower orders and deliver strong customer support, including order processing, coordinating deliveries, crafting custom arrangements per your specifications, and staying in touch about your service needs.
We also use information to enhance our services and user experience on the site, helping us identify the most valuable corporate floral offerings for clients and better serve the business community in United Kingdom.
Information Sharing and Disclosure
We respect your privacy and do not sell your personal data to third parties. Information is shared only as needed to deliver our services or as required by law.
We may share essential data with trusted partners who assist in running our business, such as delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they deliver to us.
We may disclose information when required by law, a court order, or governmental requests, and may share data to safeguard our rights, property, or safety, or that of our customers and staff.
Data Security Measures
We prioritize safeguarding your personal data and deploy suitable technical and organizational safeguards to protect it. This includes protected data storage, encrypted messaging, and restricted access to personal information within our team.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data in transit is encrypted to shield information as it travels between your browser and our services.
Limited Access
Only authorized staff who need the information to deliver services can access customer data.
Although we uphold strong security practices, no online transmission method is entirely risk-free. We continuously enhance our security measures to address emerging threats.
Your Privacy Rights
You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or limit the use of your personal information.
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal information only as long as needed to provide our services and meet legal obligations. Retention periods vary by data type and purpose.
Typical Retention Periods:
- Customer contact and order information: about 3 years after last service interaction
- Payment transaction records: around seven years for tax and accounting requirements
- Website analytics data: around 26 months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or 2 years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies help us remember your preferences and evaluate site performance.
You can manage cookie settings through your browser preferences. Note that turning off some cookies could affect how the site functions. For more details about how we handle cookies, please consult our Cookie Policy.
Third-Party Links
Our site might include links to external sites or services. This privacy policy covers only Clear Path Studio and our site. We are not responsible for the privacy practices of other sites.
We encourage you to review the privacy policies of any third-party sites you access via links on our site.
Policy Updates
This privacy policy may be revised from time to time to reflect shifts in our practices, offerings, or legal obligations. When notable changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
Clear Path Studio Privacy Team
43 Bedford Street, London
London, United Kingdom WC2E 9HA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within five business days.